PhoneX
Make A Powerful
Connection Through
Cloud Telephone System
Real-time dashboards to check agent performance and ensure your company quality standards are being met. The supervisor can listen in on an active call and speak with the agent without the caller knowing to identify problems quickly and give support, or to speak with the agent and the caller.
Gain powerful daily or monthly insights of call statistics, such as the date, caller, who and when has made a call, the total and average call time, the number of answered and missed calls, and more. to help managers evaluate and develop staff performance to drive the business forward.
Cloud telephony is a phone system that runs through the internet, so if you have remote workers, cloud telephone effectively helps you manage and monitor calls from anywhere to provide your customers with a consistent and quality experience.
Raise the quality of your call center by playing back and analyzing the call records. You can review all call recordings directly from the browser to recognize customers' problems and provide better service.
Queue dashboard helps admins track and monitor all agents in real-time.
Agents can handle customer' calls remotely as well as supervisors monitor and customize call rules anytime.
Employees can answer customers’ calls from everywhere via Mobile App, Desktop Application.
Cloud telephony enables integration with other cloud systems to increase efficiency.
No need to spend on infrastructure or maintenance, All you need is an internet connection and devices.
Our Cloud telephony system provides a unique unified number to organize the way you receive calls and to easy-connect with the customers.
Micro package
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Mini package
|
Basic package
|
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|---|---|---|---|
| Extensions | 3 | 5 | 8 |
| Concurrent Calls | 2 | 4 | 7 |
| Provide unified number 9200 or free number 800 | ✓ | ✓ | ✓ |
| Provide Saudi Landline 011 | ✓ | ✓ | ✓ |
| Saving recorded phone calls for a month | ✓ | ✓ | ✓ |
| Display all phone-calls history | ✓ | ✓ | ✓ |
| Free calls between extensions | ✓ | ✓ | ✓ |
|
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Start package
655 SR
Monthly subscription
7860 SR
Yearly subscription
|
Pro package
999 SR
Monthly subscription
11988 SR
Yearly subscription
|
Plus package
1555 SR
Monthly subscription
18660 SR
Yearly subscription
|
Premium package
1777 SR
Monthly subscription
21324 SR
Yearly subscription
|
|
|---|---|---|---|---|
| Supervisor Extension | 1 | 1 | 2 | 2 |
| Agent Extension | 2 | 4 | 6 | 8 |
| Concurrent Calls | 3 | 5 | 8 | 10 |
| Provide unified number 9200 or free number 800 | ✓ | ✓ | ✓ | ✓ |
| Provide Saudi Landline 011 | ✓ | ✓ | ✓ | ✓ |
| The automatic call distribution | ✓ | ✓ | ✓ | ✓ |
| Real time factor monitoring | ✓ | ✓ | ✓ | ✓ |
| Performance measurement | ✓ | ✓ | ✓ | ✓ |
| call statistics daily \ monthly | ✓ | ✓ | ✓ | ✓ |
| Queue Statistics and Reports | ✓ | ✓ | ✓ | ✓ |
| Saving recorded phone calls for a month | ✓ | ✓ | ✓ | ✓ |
| Free calls between extensions | ✓ | ✓ | ✓ | ✓ |
|
Buy Now |
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Extra IVR Packages
*You can not subscribe to any of the IVR unless you've selected any of the Phonex Packages above
