Cloud Solution for Businesses and contact centers

 
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Auto Dialer

Automate your calls and connect with more customer

What is the Auto Dialer?

Autodialers is a software that automatically dials telephone numbers through the contact list. Once the call has been answered, the autodialer either plays a recorded message or connects the call to a live person. It is used in telemarketing, sales, customer support, and survey research.


Why is an Autodialer So Useful for call centers ?
  • Run campaigns
    It enables companies to make effective campaigns to promote, make an awareness, collect feedback, or make an emergency alert.
  • Boost engagement
    Save your agent's time and effort by sending advertising, broadcast and all appointment reminders to your customer automatically.
  • 3X more calls per hour
    An agent manually dialing numbers can make around 35 calls per hour. By automating the repetitive parts of a call, the Predictive Dialer takes it up to 110.
  • Call Scheduling
    Call customers at their most convenient time and connect the call to your agent.
  • Real-time CRM Integration
    It Personalizes conversations by populating the agent screen with relevant contact details from your CRM. Also, details of calls are instantly synced to remove the hassle of data entry.
  • Tracking Report
    Auto Dialer helps you to track agent performance and the data of your campaign to measure the result. Also, it tracks and measures calls that convert into conversations.
  • Flexibility
    You can make calls from a browser or phone.
  • Monitor and Record calls
    Autodialer enables supervisors to monitor live calls and review past call recordings.
  • Higher agent productivity
    Agents spend less time placing calls and more time having a conversation. Predictive Dialer increases talk time to 45 mins per hour.
  • Predictive Dialer
    It makes agents go through the list of contacts faster and connect agents with the customer who answered the call.

Products

Voice Voice

Auto Dialer service enables to make effective campaigns by recording messages to promote, make an awareness, collect feedback, or make an emergency alert.


  • ■ Number Calls
  • ■ Auto dialer SYSTEM
  • ■ 2 Retry
  • ■ UAN 9200
  • ■ Saudi Landline 011
  • ■ 3 Channels
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Agent Agent

It dials a list of telephone numbers and connects agents with the customer who answered the call.


  • ■ Number Calls
  • ■ Auto dialer SYSTEM
  • ■ 2 Retry
  • ■ UAN 9200
  • ■ Saudi Landline 011
  • ■ 3 Channels
  • ■ 2x Agent Extension
  • ■ 1x Supervisor Extension
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Survey Survey

Survey service through automatic contact for relationship management, performance management, market research, and survey


  • ■ Number Calls
  • ■ Servay Service
  • ■ 2 Retry
  • ■ UAN 9200
  • ■ Saudi Landline 011
  • ■ 3 Channels
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Broadcast Broadcast

IVR_Bulk Voice and predictive dialer to make effective campaigns by recording messages or dialing a list of telephone numbers to connect agents with the customer who answered the call. This integrated system provides an accurate and comprehensive report for all operations.


  • ■ Unlimited Calls
  • ■ Auto dialer SYSTEM
  • ■ 2 Retry
  • ■ UAN 9200
  • ■ Saudi Landline 011
  • ■ N Channels
  • ■ N Agent Extension
  • ■ N Supervisor Extension
  • ■ Integratation Auto-Dialer with other System (Refer the Sales Manager)
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Observe Observe

An integrated system of survey service through automatic contact for relationship management, performance management, market research, and survey.This integrated system provides an accurate and comprehensive report for all operations.


  • ■ Unlimited Calls
  • ■ Auto dialer SYSTEM
  • ■ 2 Retry
  • ■ UAN 9200
  • ■ Saudi Landline 011
  • ■ N Channels
Contact Us